Members Section

Push Notifications

The MS03 app allows user to receive “Push Notifications”. These notifications are an ideal way to receive notifications regarding events/alerts from your tracker at no cost. Each event can be set to receive a notification, which provides great flexibility for a vast range of application. Depending on your applications, there will be events that you […]

Can I pay with Direct Deposit?

Our payment system is linked directly to our ordering and subscription system. This automation allows us to keep our customer subscription cost low. With direct deposits, we would need to manually link each customers payment to subscriptions via bank statements. This would be an expensive administration cost each year. We would prefer that our clients […]

Is the Tracker a true GPS?

Yes, all of our trackers have GPS chipsets. There are a lot of products that claim to work off the Global Position System (GPS) but in fact only work off Bluetooth or Cellular telephonic.  A true GPS device will receive geolocation information anywhere on Earth where there is an unobstructed line of sight to four […]

What are the important key features that I should consider?

Functionality is extremely important and thus purchasing the correct hardware (GPS Tracker) and software interface is vital. It is important that your hardware is capable to record a range of data and that there is an easy to use software to view and change desired settings Some key features to consider; 1. What type of […]

How much for a quality GPS Tracker?

Australia is a harsh country, Heat, humidity, dust, and rough corrugated dirt road. • What is the operating Temperature? The heat inside a locked vehicle can increase dramatically in the summer months. It is important to have a tracker that can work in extreme temperatures. • What is the IP rating? (International protection Marking) Dust […]

What is the working frequency?

There are a vast range of frequencies for different networks in Australia. 2G GSM is currently being shut down, We recommend not to buy a GSM tracker as most major Telcos have closed their GSM networks in Australia and it will not work 3G utilises new technology called UMTS as its core network architecture. It […]

What are the on going cost?

Our fees at Tracking Mate include the data simcard subscription, data storage and customer support. We do supply the tracker by themselves, but our package which includes data subscription are designed to be cost effective to consumers. Depending on the product you have selected, the 1 year subscription is included. After the 1st 12months, the […]

How does the tracker transmit the data? Bluetooth, Data Sim, or Satellite

The data stored in the tracker will need to be transmitted at some point. People often believe and become confused that GPS satellites are also communication satellites. GPS satellites only transmit data; they do not receive data from your device Bluetooth is free to transmit and receive, but you are limited to the range of […]

Why purchase RCM? Tick of approval

Australia has some of the best standards. These standards are to ensure products are designed to meet high safety standards, built with quality and safe components and have minimal risk of injury or damage to property.   Cheaper imports often fail to comply with these standards and are often built with inferior products, which do not […]